Policy for working with your data
We are the company Jan Carbol, with registered office at Horní 3039/114, 70030 Ostrava Bělský Les, ID No. 76676668, registered in the Trade Register kept by the Municipality of Ostrava, e-mail obchod@zlepsovak.cz, telephone number 773 227 245.
We operate an e-shop on the website www.zlepsovak.cz
We process some personal data when selling goods and operating our website.
The processing of personal data is governed in particular by Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation) ("GDPR").
I. Processing of personal data
A. Processing of personal data when using the contact form
If you order our products, we will work with the contact details you provide to us, mainly through the ordering process. These are: name, email address, telephone.
For what reason?
We contact you through them to further discuss your order, stock status, delivery of goods, or any other query on your part.
On what legal basis?
This is processing on the basis of Article 6(1)(b) GDPR - negotiating a contract or carrying out pre-contractual measures at your request.
How long will we process the personal data?
Unless we establish further cooperation, we will process your data for a maximum of 7 years from our last communication.
B. Processing of personal data in case of purchase
If you make a purchase with us, we will work with the data you fill in. These are mainly billing data: first name, last name, email address, telephone number, place of residence.
For what reason?
We need to process personal data to fulfil our contract - to deliver our goods to you. We will also communicate with you via the contact details regarding the status of your order, or regarding complaints or your questions.
We will also process the personal data to fulfil our obligations under the law (mainly for accounting and tax purposes, or to deal with complaints, etc.).
On what legal basis do we process personal data?
The processing is based on Article 6(1)(b) GDPR - performance of a contract and Article 6(1)(c) GDPR - performance of our legal obligation.
How long will we process personal data?
For the duration of the performance of our service and thereafter for 7 years from the last time such service was provided or goods were supplied.
C. Newsletters (commercial communications)
Unless you are a purchasing customer and you have opted us out at the time of purchase, we will use your email address to send out our newsletters.
On what legal basis?
Section 7(3) of Act No. 480/2004 Coll. on certain information society services allows us to do so, unless you have prohibited us from doing so at the time of purchase.
How long will we process personal data?
7 years from your last purchase. You can unsubscribe from the mailing at any time via email or contact us at: obchod@zlepsovak.cz
II. Who gets access to the data?
Your data will remain with us. However, there are some companies or other persons who work for us who get access to the data because they help us run our e-shop. These are:
- companies involved in the shipping of goods:
Czech Post, s.p.
Politických vězňů 909/4, 225 99 Prague 1
Zásilkovna s.r.o.
Českomoravská 2408/1a, 190 00 Prague 9
PPL CZ s.r.o.
K Borovému 99, Jažlovice, 251 01 Říčan
Direct Parcel Distribution CZ s. r. o.
Modletice 135, 251 01 Říčany u Prahy
- companies involved in the dispatch of payments
mBank S.A., organizační složka
Pernerova 691/42, 186 00 Praha 8 - Karlín
Fio banka, a.s.
Millennium Plaza, V Celnici 10 117 21 Prague 1
GOPAY s. r. o.,
Planá 67, 370 01 České Budějovice
SumUp
Block 8, Harcourt Centre, Charlotte Way, Dublin 2, Ireland D02 K580
We process personal data only in the European Union.
III. What else you should know
We do not have an appointed Data Protection Officer.
Our company does not make decisions based on automated processing or profiling.
If you have any questions about your personal data, please contact us at obchod@zlepsovak.cz or call us at 773 227 245.
IV. Use of cookies
Cookies are text files containing small amounts of information that are downloaded to your device when you visit our website. Cookies are then sent back to the website or another website that recognises them on each subsequent visit.
Cookies perform a variety of tasks, such as allowing you to navigate between websites efficiently, remembering your preferences and generally improving the user experience. They can also ensure that the advertisements displayed online are better tailored to your personality and interests.
We use the following cookies on the website:
- Necessary cookies: these are required for the operation of the website, for example, they allow you to log in to secure areas of the site and other basic functionality of the site. This category of cookies cannot be disabled.
- Analytical/statistical cookies: these cookies allow us, for example, to recognise and track the number of visitors and to monitor how our visitors use the website. They help us to improve the way the site works, for example by enabling users to easily find what they are looking for. We only run these files with your prior consent.
- Advertising cookies: these are used to track preferences and allow you to see advertising and other content that best matches your interests and online behaviour. We only run these cookies with your prior consent.
Please note that third parties (including, for example, external service providers) may also use cookies and/or access data collected by cookies on the website.
Cookies used:
| Technical name | Publisher | Description of cookies | Duration |
| Measuring | This cookie name is associated with Google Universal Analytics - a major update to Google's more commonly used analytics service. This cookie is used to distinguish unique users by assigning a randomly generated number as a client identifier. It is included with every page request on the site and is used to calculate visitor, session and campaign data for site analytics reports. | 1 year | |
| Social Networks | Meta | Uses Facebook to deliver a range of advertising products, such as real-time bidding from third-party advertisers | 1 year |
Further information about cookies and the current list of cookies can be found via the individual web browsers, most often under Developer Tools.
Consent can be expressed via a checkbox in the cookie bar. You can subsequently refuse cookies in your browser settings or set your browser to use only some of them.
For more information on the management of cookies in individual browsers, please see the following links:
Internet Explorer - https://support.microsoft.com/en-gb/windows/delete-and-manage-cookies-168dab11-0753-043d-7c16-ede5947fc64d
Google Chrome - https://support.google.com/chrome/answer/95647?co=GENIE.Platform%3DDesktop&hl=en
Firefox - https://support.mozilla.org/cs/kb/povoleni-zakazani-cookies
Safari - https://support.apple.com/en-gb/guide/safari/sfri11471/mac
Opera - https://help.opera.com/en/latest/security-and-privacy/
Microsoft Edge - https://learn.microsoft.com/en-gb/mem/configmgr/compliance/deploy-use/browser-profiles
V. Your rights in relation to the processing of personal dat
The GDPR gives you, among other things, the right to contact us and ask for information about what personal data we process about you, to request access to that data and have it updated or corrected, or to request a restriction on processing, to request a copy of the personal data we process, to request that we erase your personal data in certain situations, and in certain cases to have your personal data portable. You can object to processing on the basis of legitimate interest.
If you believe that we are not handling your data correctly, you have the right to lodge a complaint with the Data Protection Authority or take your claims to court.
These terms and conditions are effective from 22.11.2023